Overview
Eastlakes Security and Controls is committed to protecting the privacy of individuals and organisations who engage with our services. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with applicable Australian privacy laws.
Information We Collect
We may collect personal information such as names, contact details, email addresses, phone numbers, site addresses and project requirements when you interact with us through our website, quotation forms, phone enquiries or service engagements. In some cases, we may also collect business-related information necessary to assess, design and deliver security solutions.
How We Use Information
The information we collect is used to respond to enquiries, provide quotations, deliver security services, manage ongoing client relationships and improve our overall service offering. We may also use this information for administrative purposes such as scheduling site visits, coordinating installations and providing technical support.
Data Storage and Security
We take reasonable steps to ensure that all personal information is stored securely and protected from misuse, interference, loss, and unauthorised access. Information may be stored in secure electronic systems and accessed only by authorised personnel who require it to perform their duties.
Sharing of Information
We do not sell or rent personal information to third parties. Information may only be shared with trusted service providers or subcontractors where it is necessary to deliver our services, or where required by law or regulatory obligations.
Access and Correction
Individuals may request access to personal information we hold about them and may request corrections if the information is inaccurate or outdated. We will respond to such requests in accordance with applicable privacy regulations.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact Eastlakes Security and Controls directly through our official communication channels.