i-Message Integration Platform

  • Hybrid messaging and integration platform — functions as both a communications hub and a control centre for a site’s entire critical communications stack
  • Flexible deployment: on-premises, cloud (powered by AWS), or a hybrid of both — the hybrid option is specifically marketed for “”ultimate utility and survivability,”” genuinely relevant for critical infrastructure sites that can’t rely solely on cloud connectivity
  • Multi-path message routing — routes communications to the right person/device via the most appropriate available path, with backup routes if the primary fails, ensuring the message actually gets through
  • Full audit trail — every communication activity is logged for later review/compliance
  • Unifies disparate devices and systems — connects pagers, alarms, sensors, building services, and third-party systems into one platform rather than leaving them siloed
  • Alarm centralisation — brings alerts from multiple separate systems into one point of monitoring/response
  • Executes automations — not just passive message routing, genuinely can trigger automated actions based on system events
  • Supports multiple communication methods: SMS, telephony, paging, email, and messaging apps (including the Multitone Messenger smartphone app)
  • Multitone provides both the software and hardware for a bespoke deployment — hardened smartphones, smartwatches, DECT systems, etc.
  • Delivered with dedicated engineering support for planning, design, and installation”
i-Message Integration Platform

i-Message Integration Platform Specifications

Hybrid Communications Control Hub

Functions as a central messaging engine deployable on-premises, in the cloud (AWS), or via a resilient hybrid architecture that ensures continuous local operation during cloud WAN outages.

Multi-Path Routing & Automated Event Triggers

Ensures message delivery across SMS, voice, paging, email, and mobile apps (Multitone Messenger) using dynamic multi-path fallback routing alongside event-driven workflow automations.

Unified Alarm Centralization & Compliance Audit

Consolidates alerts from disparate building systems, sensors, DECT, and third-party safety platforms into a single operational interface backed by complete timestamped activity logging.

Bespoke Ecosystem Integration & Turnkey Engineering

Integrates seamlessly with specialized hardware—including hardened smartphones, smartwatches, and pagers—backed by dedicated end-to-end engineering support from system design through installation.

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Professional Installation and Support

Professional Installation and Support

Eastlakes Security and Controls provides complete installation, configuration and ongoing support for all security products. Our technicians ensure your system is positioned correctly, configured for optimal performance and integrated seamlessly with your existing security infrastructure.

Support Includes:

  • Site assessment and equipment positioning
  • Professional installation
  • System setup and configuration
  • User guidance and training
  • Ongoing technical support
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Customer Stories

What Our Clients Say

What Our Clients Say
1/5

“In my seven years of dealing with Eastlakes Security & Controls, I have found working with their staff to be an easy exercise and that their communication is first rate and they always have kept me up to date with the steps being taken in whatever under taking at the Aged Care Facility.

Whist on site they fit in with staff and residents in a polite and professional manner.

Within the above comments also an important factor is how prompt the service is with any matters that require urgent attention.”

— Glen Farmer

Eastlakes Security & Controls Frequently Asked Questions

FAQS

Frequently Asked Questions

Is this product suitable for outdoor installation?

Many of our products are designed for both indoor and outdoor environments with durable, weather resistant housing. Our team will confirm the best option for your site.


Can I access footage remotely?

Yes. Authorised users can securely view live and recorded footage from compatible devices.


Does the camera support night vision?

Yes. Integrated infrared functionality allows monitoring in low light and nighttime conditions.


Can this camera integrate with existing systems?

In many cases, yes. Our team can assess compatibility with your current surveillance infrastructure.


Do you provide installation services?

Yes. Eastsec provides professional installation, setup and ongoing support for surveillance systems.


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Request a Security Consultation

Tell us about your site and security requirements, and our team will provide tailored recommendations and next steps.


Call us at: (02) 4947 0499

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