Smart Assurance Plan

  • Protects Avigilon Unity Video (formerly ACC) software investment via 1, 3, or 5-year upgrade plans
  • Eligibility to all Unity Video software versions released during the life of the plan — never miss an upgrade for the plan’s duration
  • Advanced System Health included with every plan at no additional charge — enables proactive remote management, maintenance, and updating of sites and devices as new Unity Video software and device firmware are released
  • Multi-year plans offer predictable, fixed costs — no budget surprises over the plan’s life, easier for project budgeting
  • Perpetual licence model underneath — Unity Video itself is a one-time purchase, with Smart Assurance as the optional ongoing upgrade layer (same “”buy once, optional maintenance”” structure as Inner Range’s SMA)
Unity Video (ACC7)

Smart Assurance Plan Specifications

Multi-Year Software Upgrade Protection

Grants complete eligibility for all major and minor Unity Video releases over a 1, 3, or 5-year term, maintaining predictable software lifecycle costs while protecting your underlying perpetual license investment.

Integrated Advanced System Health

Includes full remote site monitoring and diagnostics at no extra charge, allowing administrators to proactively oversee system health, device performance, and site availability from a single interface.

Automated Remote Firmware & Software Updates

Streamlines site maintenance by enabling remote deployment of new Unity Video software versions and camera firmware updates across all connected devices without requiring physical on-site intervention.

Predictable Budgeting & Extended Compatibility

Eliminates unexpected maintenance fees through fixed-rate, multi-year pricing structures while ensuring continuous alignment with evolving cybersecurity standards and new Avigilon hardware releases.

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Professional Installation and Support

Professional Installation and Support

Eastlakes Security and Controls provides complete installation, configuration and ongoing support for all security products. Our technicians ensure your system is positioned correctly, configured for optimal performance and integrated seamlessly with your existing security infrastructure.

Support Includes:

  • Site assessment and equipment positioning
  • Professional installation
  • System setup and configuration
  • User guidance and training
  • Ongoing technical support
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Customer Stories

What Our Clients Say

What Our Clients Say
1/5

“In my seven years of dealing with Eastlakes Security & Controls, I have found working with their staff to be an easy exercise and that their communication is first rate and they always have kept me up to date with the steps being taken in whatever under taking at the Aged Care Facility.

Whist on site they fit in with staff and residents in a polite and professional manner.

Within the above comments also an important factor is how prompt the service is with any matters that require urgent attention.”

— Glen Farmer

Eastlakes Security & Controls Frequently Asked Questions

FAQS

Frequently Asked Questions

Is this product suitable for outdoor installation?

Many of our products are designed for both indoor and outdoor environments with durable, weather resistant housing. Our team will confirm the best option for your site.


Can I access footage remotely?

Yes. Authorised users can securely view live and recorded footage from compatible devices.


Does the camera support night vision?

Yes. Integrated infrared functionality allows monitoring in low light and nighttime conditions.


Can this camera integrate with existing systems?

In many cases, yes. Our team can assess compatibility with your current surveillance infrastructure.


Do you provide installation services?

Yes. Eastsec provides professional installation, setup and ongoing support for surveillance systems.


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Request a Security Consultation

Tell us about your site and security requirements, and our team will provide tailored recommendations and next steps.


Call us at: (02) 4947 0499

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