Hybrid messaging and integration platform — functions as both a communications hub and a control centre for a site’s entire critical communications stack
Flexible deployment: on-premises, cloud (powered by AWS), or a hybrid of both — the hybrid option is specifically marketed for “”ultimate utility and survivability,”” genuinely relevant for critical infrastructure sites that can’t rely solely on cloud connectivity
Multi-path message routing — routes communications to the right person/device via the most appropriate available path, with backup routes if the primary fails, ensuring the message actually gets through
Full audit trail — every communication activity is logged for later review/compliance
Unifies disparate devices and systems — connects pagers, alarms, sensors, building services, and third-party systems into one platform rather than leaving them siloed
Alarm centralisation — brings alerts from multiple separate systems into one point of monitoring/response
Executes automations — not just passive message routing, genuinely can trigger automated actions based on system events
Supports multiple communication methods: SMS, telephony, paging, email, and messaging apps (including the Multitone Messenger smartphone app)
Multitone provides both the software and hardware for a bespoke deployment — hardened smartphones, smartwatches, DECT systems, etc.
Delivered with dedicated engineering support for planning, design, and installation”
Functions as a central messaging engine deployable on-premises, in the cloud (AWS), or via a resilient hybrid architecture that ensures continuous local operation during cloud WAN outages.
Multi-Path Routing & Automated Event Triggers
Ensures message delivery across SMS, voice, paging, email, and mobile apps (Multitone Messenger) using dynamic multi-path fallback routing alongside event-driven workflow automations.
Unified Alarm Centralization & Compliance Audit
Consolidates alerts from disparate building systems, sensors, DECT, and third-party safety platforms into a single operational interface backed by complete timestamped activity logging.
Integrates seamlessly with specialized hardware—including hardened smartphones, smartwatches, and pagers—backed by dedicated end-to-end engineering support from system design through installation.
Eastlakes Security and Controls provides complete installation, configuration and ongoing support for all security products. Our technicians ensure your system is positioned correctly, configured for optimal performance and integrated seamlessly with your existing security infrastructure.
“In my seven years of dealing with Eastlakes Security & Controls, I have found working with their staff to be an easy exercise and that their communication is first rate and they always have kept me up to date with the steps being taken in whatever under taking at the Aged Care Facility.
Whist on site they fit in with staff and residents in a polite and professional manner.
Within the above comments also an important factor is how prompt the service is with any matters that require urgent attention.”
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Glen Farmer
2/5
“Our experience working with Eastlakes Security & Controls has been very positive. Your team has consistently demonstrated professionalism, reliability, and a high standard of workmanship. Communication has always been clear and responsive, and projects have been delivered efficiently with a strong focus on quality and client satisfaction.
One of the standout qualities of Eastlakes Security & Controls is your ability to understand client requirements and provide practical solutions while maintaining excellent service throughout the project lifecycle. The team is approachable, knowledgeable, and dependable and have been very satisfied with the service provided.”
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John Owen
3/5
“The Eastlakes team are always willing to assist on the end product for the projects, whilst maintaining a level of flexibility in the scheduling in of these works. It is always a pleasure working with the team as the support prior, during and after the project is exceptional.
The technical support Eastlakes provides through the design phase is exceptional in making sure every project meets the requirements set by the Client.”
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Nik Djordjevic
4/5
“I have always regarded the work done by Eastlakes Security and Controls to be top notch. Staff are professional, knowledgeable, accommodating and friendly to deal with. When I know that Eastlakes is on the job, I know it will be installed or repaired to be working properly. There is always a can-do attitude, and solutions are provided to make the whole system work.”
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Richard A
5/5
“We have utilized Eastlakes Security for monitoring our home and business for over 20 years and have found their service outstanding. Not only have their installations been efficient, but more importantly the follow up servicing has been excellent. Their alarm monitoring is prompt, and this has given us considerable peace of mind.”
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Live Life Smiling Dentistry and Orthodontics
FAQS
Frequently Asked Questions
Is this product suitable for outdoor installation?
Many of our products are designed for both indoor and outdoor environments with durable, weather resistant housing. Our team will confirm the best option for your site.
Can I access footage remotely?
Yes. Authorised users can securely view live and recorded footage from compatible devices.
Does the camera support night vision?
Yes. Integrated infrared functionality allows monitoring in low light and nighttime conditions.
Can this camera integrate with existing systems?
In many cases, yes. Our team can assess compatibility with your current surveillance infrastructure.
Do you provide installation services?
Yes. Eastsec provides professional installation, setup and ongoing support for surveillance systems.
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