High Level Interfaces (HLIs)

Jacques High Level Interface (HLI) partners

  • Gallagher (Command Centre) — video display, call forwarding/hold/answer, alarm and event integration
  • Inner Range (Integriti) — bi-directional; Jacques events can trigger doors/lifts in Integriti, and Integriti can control Jacques calls in return
  • Genetec (Security Center) — call notification alarms auto-switch the associated CCTV camera onto the Security Desk
  • Milestone (XProtect Corporate) — call info switches intercom-associated cameras onto the active matrix in XProtect Smart Client
  • Bosch — both Bosch VMS and Bosch access control
Jacques High Level Interface (HLI) partners

High Level Interfaces (HLIs) Specifications

Gallagher (Command Centre)

Enables full video display, call forwarding, call hold, call answering, and unified alarm/event management directly from Command Centre.

Inner Range (Integriti)

Delivers bi-directional control, allowing Jacques call events to trigger door/lift actions in Integriti while Integriti manages Jacques call states in return.

Genetec (Security Center)

Automatically links call notification alarms to associated CCTV cameras, switching active video feeds directly to the Security Desk workstation.

Milestone (XProtect Corporate)

Uses incoming intercom call data to automatically push associated camera streams onto the active video matrix in XProtect Smart Client.

Bosch (BVMS & BIS)

Connects with Bosch Video Management System and Building Integration System (BIS/Access Control) to auto-trigger PTZ camera presets and record intercom events in the access log.

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Professional Installation and Support

Professional Installation and Support

Eastlakes Security and Controls provides complete installation, configuration and ongoing support for all security products. Our technicians ensure your system is positioned correctly, configured for optimal performance and integrated seamlessly with your existing security infrastructure.

Support Includes:

  • Site assessment and equipment positioning
  • Professional installation
  • System setup and configuration
  • User guidance and training
  • Ongoing technical support
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Customer Stories

What Our Clients Say

What Our Clients Say
1/5

“In my seven years of dealing with Eastlakes Security & Controls, I have found working with their staff to be an easy exercise and that their communication is first rate and they always have kept me up to date with the steps being taken in whatever under taking at the Aged Care Facility.

Whist on site they fit in with staff and residents in a polite and professional manner.

Within the above comments also an important factor is how prompt the service is with any matters that require urgent attention.”

— Glen Farmer

Eastlakes Security & Controls Frequently Asked Questions

FAQS

Frequently Asked Questions

Is this product suitable for outdoor installation?

Many of our products are designed for both indoor and outdoor environments with durable, weather resistant housing. Our team will confirm the best option for your site.


Can I access footage remotely?

Yes. Authorised users can securely view live and recorded footage from compatible devices.


Does the camera support night vision?

Yes. Integrated infrared functionality allows monitoring in low light and nighttime conditions.


Can this camera integrate with existing systems?

In many cases, yes. Our team can assess compatibility with your current surveillance infrastructure.


Do you provide installation services?

Yes. Eastsec provides professional installation, setup and ongoing support for surveillance systems.


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Tell us about your site and security requirements, and our team will provide tailored recommendations and next steps.


Call us at: (02) 4947 0499

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